What is Microsoft Dynamics 365 CRM?
An introductory video that we made about Microsoft Dynamics 365 CRM.
Brief Summary:
Microsoft Dynamics 365 is a business application platform that enables you to do your sales, marketing, customer service and operations all in one place.
Key features include:
Centralised data - get all your data in one place
Track & manage - all your activities
Process automation - create records, update records, send emails and other notifications
Document generation - set templates & documents, enabling you to create multiple consistent looking documents at a click of a button.
Integration with third party functions such as websites or applications etc.
Overall it really just drives the consistency, efficiency and productivity of your entire business.
If you would like to find out more or discuss how Microsoft Dynamics 365 CRM could work for your company, please get in touch.
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About the Author
John Clark
Founder | Microsoft Dynamics 365 & Power Platform Consultant, Solutions Shared Ltd