Microsoft Dynamics 365 CRM & Power Apps Business Application Partners


About Us

Welcome to Solutions Shared. We are Microsoft Business Application consultants working with small and medium sized businesses.

We specialise in creating bespoke, integrated CRMs and business management systems, built on Microsoft Dynamics 365 CRM, Microsoft Power Apps, and the Microsoft Power Platform.

Contact Us

  • Email:

  • Telephone: 0118 324 0206

  • Office: Arena Business Centre, 100 Berkshire Place, Winnersh, Berkshire, RG41 5RD


Our Approach

We collaborate closely with our clients, listening carefully to identify their business needs and to create a tailored solution that will support their bigger business picture. For us, it is important, to not only set up a system for a client, but to make sure that the client learns how to make the best use of it, to improve their efficiency and productivity as the business is growing.

How we quote for projects

With “simpler” systems, or where you have a clear idea of what you need, we can often gather sufficient information from one or two detailed calls (following an initial ‘meet & greet’ call) to put together a fixed price quote for your implementation project.

Where the system scope is much wider and/or more complex, and you need our help in understanding how your business processes could be implemented in a Dynamics 365 or Power App system, we would engage with you via a paid Scoping Exercise. Where we would be migrating functionality (and data) from an existing system (or systems) and the proverbial “pile of spreadsheets” we would need to undertake a Scoping Exercise. During this project, we would meet with you and your team on-site, as many times as it takes, until we are all clear on the initial Scope of Work that we should provide a fixed price for implementing for you. We can provide further, revisions of the scope, and hence price, if required.

Our set-up process

During an implementation project we very much follow a “build – walkthrough – gather feedback – repeat” process, so that we end up with a system that meets your needs, and which will support your business for years to come. Post Go-Live, we will continue to support you, and update and “tweak” your system as you become more familiar with how it works and what it can do, and as your business evolves over time. To help with this, some of our support packages include ongoing improvements (to existing functionality) as part of your month support fee. Ad-hoc “mini-projects” can also be carried out as required if you instead wish to go for more basic support package. [Note: Taking out a support package with us are optional.]

What types of systems do we set-up?

In addition to traditional ‘sales pipeline’ CRM functionality, many of the systems that we set up extend this to include customer service, service/delivery management, scheduling, automated billing, finance system integration, as well as integrations with other third-party systems.

As an example of non-traditional CRM systems, we have implemented what we would describe as “Order Management” systems for wholesale construction companies. These were all long established businesses, with a regular customer base, and hence there was less of a need to implement as “lead to sales” pipeline. Instead, quotes for the delivery of materials (at a quantity & price, over a time period, to a specific location) are captured within the system, and thereafter the rest of the functionality focused on capturing orders and scheduling their delivery to the destination sites. Some set-ups also included a dedicated mobile App from delivery drivers, and/or integration to the finance system for automated invoicing.

Across all the types of projects that we do and the systems that we set-up, our primary aim is to make your business more efficient, consistent, and productive, so that you can better serve your customers, and scale your business.

Our Partners

While Dynamics 365, Power Apps, and the Power Platform, provide a massive range of functionality to our toolbox, there are times when it makes sense to include other partner’s solutions, as part of the overall system. Some of the key partners that we use, including Microsoft, are outlined below.


We have been Microsoft Partners since we were founded in 2007. All our technical staff have passed at least one of Microsoft’s certification exams for Dynamics 365, Power Apps, and the Power platform, with several having achieved four or more. We have registered with Microsoft’s Cloud Solution Provider (CSP) program and therefore provide Microsoft licenses via their CSP purchasing model.

Microsoft Partner logo supply add-on solutions that enhance native Dynamics 365 capabilities. Our personal favourites are their DocumentsCorePack for automated document generation and their AttachmentExtractor solution, which helps reduce your ongoing storage costs, by relocating attachments and email content to cheaper storage locations, but still within the Microsoft ecosystem.

You can find more infomation at logo


Resco is a leading provider of cross-platform enterprise mobile solutions. It flawlessly integrates with Dynamics 365 to enable full mobile offline capability, real-time location monitoring, streamlined data collection and much more.

You can find more information at:

Resco logo


Email Marketing and Marketing Automation for Microsoft Dynamics 365 empowers marketers to generate and qualify high quality leads while providing sales the ability to prioritize the best leads and opportunities. Providing email marketing, web intelligence, lead scoring, social discovery, web forms, surveys, landing pages, nurture marketing, subscription management, campaign tracking and more, ClickDimensions allows organizations to discover who is interested in their products, quantify their level of interest, and take the appropriate actions.

You can find information at

ClickDimensions logo